Returns and Refund Policy - Unline
At Unline we value your satisfaction and want to ensure that your shopping experience is hassle-free. Please take a moment to familiarize yourself with our return and refund policy.
We accept returns within 30 days from the date of purchase. Please contact our customer support team at info@unlineco.com with your return request and order number to initiate a return.
Non-Returnable Items:
Certain items are non-returnable, including but not limited to:
Personalized and custom-made products
Perishable goods
Gift cards
Damaged/Faulty Items:
If your order arrives damaged, please contact us immediately with the following information so we can refund your order:
Order number
Photo of the the damaged/faulty product
Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item following our return policy and place a new order for the item you want.
If you have any questions or concerns about our return and refund policy, or if you need assistance with a return or refund, please don’t hesitate to contact our customer support team at info@unlineco.com. We’re here to assist you!